SLAMET, T. S.; SATARIA, I. RANCANG BANGUN MODEL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA PERPUSTAKAAN SMP NEGERI 219 JAKARTA. Indonesian Journal of Thousand Literacies, [S. l.], v. 3, n. 5, p. 511–530, 2025. DOI: 10.57254/ijtl.v3i5.78. Disponível em: https://ijtl.nindikayla.com/index.php/home/article/view/78. Acesso em: 16 may. 2026.